Helpdesk

Outlook for iOS allows you to send and receive emails, view and manage your calendar, and more. If your iPhone, iPad, or iPod Touch uses iOS 8.0 or higher, you can set up Outlook for iOS on your iOS mobile device.

If your device is not compatible with Outlook for iOS, Set up email in the built-in iOS Mail app. 

Add your email address

1. Open Outlook for iOS.
2. Tap Settings > Add Account > Add Email Account.

3. Enter your email address and tap Add Account.

4. If you're asked to select your email provider, choose from list shown. If you don't see your email provider, select IMAP.

• Enter your password

1. Enter the password associated with your email account and sign in. You may also be asked to enter a description and display name.
2. Outlook configures most email accounts automatically. However, if you're asked to enter server settings, this is info you'll need from your email provider. For a list of common server settings and reference help, see What email server settings do I need from my provider?
3. Outlook may request access to some of your email features such as calendar, contacts, etc. If you'd like to sync these to your mobile device, agree to give permission.
4. After you're signed in, follow any additional prompts and begin using your Outlook for iOS app.

Begin using Outlook for iOS

Learn how to do some additional basic account setup in Outlook for iOS.

• Delete an email account
  1. Open Outlook for iOS. Go to Settings.
  2. Tap on the email account you want to delete.
  3. Tap Delete Account.
• Add an alias
  1. Open Outlook for iOS. Go to Settings.
  2. Tap on the email account you want to add an alias to.
  3. Tap Advanced Settings > Add Alias.
  4. Enter your email address alias and tap Done on the keyboard.
• Change your password

To change your password you must access your email from your provider's website. For example, if you use a @hotmail.com email account, sign into login.live.com and access your settings to change them.

Outlook for iOS will detect a sync error and will ask you to enter your password again. If you prefer to do this manually, delete your email account and then re-add it using the steps above.

NOTE: If you change the password for your email account that is also your Microsoft account, you may need to login again on other Microsoft applications and websites.