Ping a domain:
In Windows, open a command prompt window and type command "ping www.yourdomain.com"
Start -> Run -> cmd -> ping yourdomain.com
Do a traceroute:
In Windows, open a command prompt window and type "tracert yourdomain.com"
Start -> Run -> cmd -> tracert yourdomain.com
In Linux, open shell or terminal, type command "traceroute yourdomain.com"
Troubleshooting tip:
If you get 'domain not found' (or similar error) but can ping server ip, there's some problem with dns resolver of your internet connection.
Please open ticket with technical support to investigate further.
You can check website status at: