Helpdesk

General tools 1

• How to Download and Install Teamviewer on Windows 7, 8 and 10

FAQ 4

• What is Microsoft Office 365?
• What's the difference between Microsoft Office 365 and Microsoft Office 2019/2016/2013?
• What is email client?
• Changing Hosts File in your Computer

Microsoft Office 2

• What version of Office am I using?
• What version of Outlook do I have?

M365 / Office 365 8

• Microsoft Customer Agreement (MCuA)
• What happens to your O365 data if your subscription expired?
• Set up SMTP for photocopier or application to send email using Office 365 and Microsoft 365
• Microsoft Cloud Agreement (Not Applicable since Jan 2020)
• M365 Apps for Business vs M365 Apps for Enterprise

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Windows 2

• Different types of Windows Updates
• What is the Windows policy for silicon support?

Server 1

• Understanding Windows Server Client Access Licenses (CALs)

Network 8

• What is Public IP and How to find your it?
• Wi-Fi connection issues in Windows 10
• How to Flush Your DNS Cache on Mac, Windows, Linux, and Chrome
• How to use Remote Desktop in Windows 10
• How to Connect to a VPN in Windows

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Account Security 1

• Recommended Password Strength & Guidelines