NOTE: As of 31st January 2020, all customers, existing and new, must sign the new Microsoft Customer Agreement. The Microsoft Cloud Agreement is retired and the acceptance of Microsoft Customer Agreement (MCuA) by end customers are now mandatory for them to create new tenants, increase/decrease seats or suspend subscriptions through their CSP resellers. It just an agreement between you and Microsoft for using their services plus the services and support that you are entitled to.

Microsoft is improving and updating the purchase experience to better support all customers, whether they’re beginning a digital transformation or securing their place in a competitive market. This agreement enables you as our customer to start using products and services faster by adopting the Microsoft Customer Agreement (MCuA), a simplified, non-expiring contract, which effectively replaces the current Microsoft Cloud Agreement. Also, it doesn’t matter if your organization is big or small, you can still purchase through the Microsoft Customer Agreement. If an individual makes a purchase within your organization, you’re accepting the same agreement.

All Microsoft products and services available for purchase under the Microsoft Cloud Agreement in the CSP program are covered by the Microsoft Customer Agreement.

The Microsoft Customer Agreement delivers: 

  • An automated processing and a digital acceptance option. 
  • The ability to accept your terms once.
  • Updates to the agreement as you add products to your portfolio.

Microsoft Customer Agreement (MCuA) benefit a customer by save time with a single streamlined agreement. Terms are updated dynamically, and it never expires. Agreement terms follow the customer, so they can purchase across channels without the need to re-sign the same terms. Simplifies the customer purchasing experience and gives partners like us, The IT Guys, more options for helping customers stay compliant. One flexible agreement with modular terms designed for geographic and segment relevance replaces various agreements for different offers and programs.

Under Microsoft Customer Agreement, we, The IT Guys, Your Preferred Microsoft Partner, will be invoicing your all Microsoft products and services. It is the customer’s responsibility to determine who is authorized to provide agreement acceptance. It is the partner’s responsibility to obtain customer acceptance of the agreement from a person inside the customer organization. The IT Guys will only be able to make new purchases, edits to a subscription, and provision subscriptions and licenses for new or existing customers after you, our Microsoft Tenant, has confirmed acceptance of Microsoft Customer Agreement.

Once you have signed up for a Microsoft service with us, as our Microsoft Tenant, you’ll receive the Microsoft Customer Agreement from your us. You can view the terms once you have received the document,

  1. Kindly INITIAL on all the pages and on the LAST page, full signature with company stamp with the signed date.
  2. Once signed, please email us back the signed document via the same email that was sent to you.

As our customers or new customer. you can review the most current version of the Microsoft Customer Agreement is publicly available at,

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